Our Solutions
Build intelligent and insightful customer interactions with EyrieSoft and leading Customer Experience suite of applications: Sales, Customer Service, Filed Service, Marketing, Integrations in CX Suite and with ERPs and enjoy the adoption with the help of Analytics. At EyrieSoft, as passionate partners of Customer Experience Solutions, we journey with you to craft unified, omnichannel experiences that engage customers at every phase of the journey, leveraging industry leading suite of applications.
Sales Cloud (SAP, Dynamics 365 CE, Salesforce, Zoho)
-
Designing Pre-Sales to Sales Process and Integrating with ERP
-
Guided Selling and Intelligent Sales to increase revenue and win rate
-
Sales Acceleration using intelligent digital selling dashboard
-
Sales Integration with ERPs for fulfillment and invoicing.
-
Retail Execution and Field Sales Mobile Apps
-
Visit Planning and Routing
​At EyrieSoft, our approach is technology agnostic, which enable us to design & build Sales solutions using leading sales cloud solutions like SAP, Dynamics 365 CE, Salesforce and Zoho.
Service Cloud (SAP, Dynamics 365 CE, Salesforce, Zoho)
-
Engage with customers faster, accurate and efficiently.
-
Intelligent customer service
-
Connected enterprise
-
Omnichannel service
-
Agent experience
-
Ensure seamless customer support across email, chat, voice, and social media.
-
Use predictive analytics to identify potential issues before they arise.
At EyrieSoft, our approach is technology agnostic, which enable us to design & build Customer Service solutions using leading service cloud solutions like SAP, Dynamics 365 CE, Salesforce and Zoho.
Field Service (SAP and Microsoft)
-
Easy service booking through online portal or mobile app.
-
Technicians arrive fully prepared with tools and service history.
-
Hassle-free billing and warranty management.
-
Predictive maintenance helps prevent unexpected failures
-
Remote assistance available for quick issue resolution.
-
Quick feedback system for continuous service improvement.
At EyrieSoft, our approach is technology agnostic, which enable us to design & build field service solutions using leading field service solutions like SAP FSM and Dynamics 365 Field Service.
Marketing (SAP Emarsys)
-
Personalized marketing campaigns tailored to your preferences.
-
AI-driven recommendations for offers, content, and products.
-
Omnichannel engagement across email, SMS, social media, and more.
-
Automated customer journeys for seamless interactions.
-
Seamless integration with E-Commerce, Sales, and Service.
-
Dynamic segmentation for highly targeted messaging.
-
Increased customer loyalty through personalized engagement.
At EyrieSoft, our approach is technology agnostic, which enable us to design & build marketing solutions using leading marketing solutions like SAP Emarsys.
Customer Data Cloud and IAS
-
Enable easy, one-click login across all your platforms with Single Sign-On (SSO).
-
Ensure GDPR, CCPA, and other regulatory compliance while giving customers full control over their data.
-
Protect your business and customers with Multi-Factor Authentication (MFA) and real-time risk detection.
-
Advanced identity verification and AI-powered security prevent unauthorized access.
-
Give your customers confidence by ensuring secure and transparent data handling.
At EyrieSoft, our approach is technology agnostic, which enable us to design & build Customer Data Cloud, Customer Data Platform and Identity Access Services.
Integrations (SAP BTP and MuleSoft)
-
Achieve seamless connectivity across all applications using the SAP Integration Suite, MuleSoft.
-
Automate and streamline business processes by integrating among CX suite and ERP systems effortlessly.
-
Simplify document and content management by integrating with Document Management Services.
-
Extend applications to meet unique business needs using the flexible SAP Extension Suite.
At EyrieSoft, our approach is technology agnostic, which enable us to design & build integrations using leading integration technologies like SAP BTP and MuleSoft.
Analytics (SAP and Microsoft)
-
Orchestrate the data sources
-
Build Analytical Stories
-
Build Interactive Dashboards
-
Embed Insights in the journey
At EyrieSoft, our approach is technology agnostic, which enable us to design & build analytics using leading analytical solutions like SAP Analytics Cloud and Power BI.
Mobile Apps
-
​Build intuitive mobile apps for ease of customer engagement.
-
Build interactive mobile apps for service providers engagement.
At EyrieSoft, our approach is technology agnostic, which enable us to design & build mobile apps using leading technologies like Flutter, React Native, SAP Build Apps and SAP Fiori Apps.